Ordering and delivery

Simple secure online ordering with fast insured delivery for £4.99
1. Add your product(s) to the cart
2. Go to the checkout
3. Choose PayPal or Secure Card Payment
4. Delivery is £4.99 (insured)
5. All prices include VAT and the website is secured with SSL

Read below for a comprehensive guide to ordering and the delivery process

Ordering and Delivery from Harrison Telescopes
Fast insured delivery throughtout the mainland UK for just £4.99. Our prices include VAT - we are a UK limited company.
Authorised UK dealer - all products are official UK versions with warranty.
This website is HTTPS secured with an SSL certificate keeping your details secure and private. The padlock symbol is in your browser to verify this.

Delivery for £4.99*
Our Delivery charge is £4.99 fully insured regardless of the order size for the mainland UK (See exclusions below). We use Royal Mail, UPS, DPD, DHL, Parcelforce and FEDEX. We ship each business day, orders received before 2PM normally ship that business day. We do not use budget couriers.

*Additional charges may apply to some AB, FK, HS, IV, KA, KW, PA, PH & ZE postcodes, you will receive a quote with the option to cancel (this normally will not apply to lower value items shipped Royal Mail).
Please note - we only deliver to UK mainland addresses.

Order tracking
Our Order Lookup system (see very top of each page for the icon and link) updates the order status in real time for you - simply by entering your order number and postcode.

Stock Availability
If you see an Add to Cart button on a product it is normally available immediately from stock - we update the stock status online daily. If for any reason we are out of stock we will inform you right away with the option to back order or be refunded.

Pricing
We do our best to provide our customers with the best deals possible. Our prices are among the most competitive in the UK and our shipping charge is just £4.99.

Paying online with card or PayPal
We can accept orders using our fully PCI compliant secure payment options with Debit and Credit cards as well as PayPal. We can only accept UK registered payment methods and require the UK invoice address to match in order to process your payment

UK Warranty
We are authorised dealers for all the brands we sell. All of our goods are covered by the manufacturers warranty - minimum one year, if your goods develop a fault during the first year we collect - repair or replace at no postage cost to you. Faulty goods require inspection prior to a replacement or repair being authorised

Safe Secure 24/7 Online Shopping
In accordance with the latest security regulations we do not store customer card details and those transmitted via our secure payment gateway are encrypted. With the latest secure payment technology including Verified by Visa and Mastercard Secure Code you are assured of the highest online shopping security available.

Collection
We offer collection from our premises in Angus by appointment only, we understand that shipping larger expensive instruments to the highlands etc can be prohibitively expensive. Please Email us to discuss this option.

After sales advice & help
Email for the fastest response for any advice or information, we are happy to help and provide free lifetime technical support on everything we sell

Highly rated customer service
We have been awarded excellent ratings by our customers, please visit our Customer Reviews Page which is updated daily.