COVID-19 DELIVERY INFO - We are shipping normally, deliveries are contact-less, shop safely from home.


Harrison Telescopes Customer Feedback

We publish product and service reviews here to help customers new and old, we believe product reviews are an invaluable resource when deciding on important purchases, this section is updated daily.

Recent Product Reviews from our Customers

  OVL 1.25 Inch Light Pollution Filter
Does what it says
  Product feels very high quality, blocks annoying glow of light pollution. Great product fully recommended will buy from this site again.  (12/04/2021) Kyle -


  Celestron Case for NexStar SE 4/5/6 & 8 Inch OTA
Case for Celestron NexStar SE
  This is my first purchase from Harrison Telescopes and it certainly wont be the last. I bought the case for my SE 6 telescope and it is a perfect fit for the tube and mount without needing to use any of the supplied padded spacers. The storage in the lid is also very useful for accessories.  (11/04/2021) Mike - Northwich


  SkyWatcher 12.5mm Illuminated Reticule Eyepiece
Skywatcher 12.5 illuminated eyepiece.
  Makes getting stars dead centre within the eyepiece when doing three star alignment a piece of cake. Provides a clear, sharp view of both the sky and the illuminated cross wires. Perfect.  (11/04/2021) Colin D. Anderson. LRPS. - Langley, Berkshire.


  SkyWatcher 90 Degree Polar Scope Eyepiece
SkyWatcher 90 degree polarscope eyepiece.
  Competitively priced. An excellent quality product. Polar alignment so much easier; Im really glad I bought it. A minor criticism is that my mounts end cap cannot be screwed back into place with the polarscope collar in place (the main body is detatchable). Smaller screws could solve this.  (11/04/2021) Colin D. Anderson. LRPS. - Langley, Berkshire.


  Sony E Mount T2 Adapter Ring
Speedy replacement
  I always think that the proof of a good company is proven by what happens when things go wrong. Initially I was sent the wrong T ring, but after an email that was answered quickly, the correct one was posted out, with a return envelope for the incorrect one. Both arrived the following day.  (11/04/2021) Stephen Owen - Oldham


  Altair Lightwave Premium Dielectric 1.25" Diagonal
Good quality unit.
  Ive been looking for a mid range 1.25 diagonal and have been pleased by the quality of this one. It arrived well packaged, has a compression ring to grip the EP and saves me a lot of weight vs using my 2 unit with 1.25 EPs.  (09/04/2021) Jenhams -


  OVL Extra Flat 19mm Eyepiece
  Great quality for the price.  (07/04/2021) -


  Sony Alpha T2 Adapter Ring (Non E Mount)
Well machined mount.
  Clean and tidy mount which attached to the camera body nice and tightly. The screw thread also cut cleanly, simple good quality. I received my order promptly, within a couple of days of placing.  (06/04/2021) Dave - Hampshire


  Universal T Adapter 1.25 Inch
Threads are nice and clean, no play when mounting.
  Purchased along with a DSLR mount, looks easily strong enough to take the weight of the camera, threads are nice and clean. Great service received within a couple of days of placing my order.  (06/04/2021) Dave - Hampshire


  Customer Return SkyWatcher Explorer 130M Telescope
recipient very pleased
  I bought this as a birthday present and the recipient was very pleased. This is a great telescope for beginners and is easy to put together and use. The one I bought was a customer return but you would not have known as the telescope was in perfect condition with all parts etc.  (06/04/2021) Rosie - Glossop


  Acuter Maksy 60 Educational Telescope Discovery Set
Incredible
  I wanted a lightweight portable telescope and saw a review on YouTube. At the price the tripod is basic but on a proper tripod I was amazed at this tiny Telescope (capT). The clarity of mountains on a partial Moon and the Orion Nebula did not disappoint.  (05/04/2021) Eddie - Hove


  Bresser SCT T Adapter and T Thread Extensions
Perfect fit
  Was looking for an inexpensive back focus extension for my SCT. I am using all of these in different configurations. Theyre a perfect fit.  (05/04/2021) Kenny - Aberdeenshire


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
As described, which is amazing in this day and age
  An actually clear description with clear specs that match what was actually sent, restores my faith in online sales from reputable companies  (05/04/2021) Nadeem - London


  Celestron Hummingbird 7-22x50 ED Micro Spotting Scope
looks really good
  An excellent scope, light and easy to use and image quality for the price is very good. Be careful with the lens caps though they come off too easily so I am looking for a more substantial pair. Overall very pleased and a steal at this price and very quick service from Harrison  (05/04/2021) Steve W - Berkshire


  Nikon T Ring
Just what I wanted
  Very happy with this.  (05/04/2021) -


  Altair Wave Series 102mm F7 Super ED Triplet APO
Very nice Telescope
  Really well made with no quality issues. Using it for imaging and with a lot of gear hanging off the focuser the scope is fully forward on the rings to balance. If I add a rotator I'll need a longer Dovetail extending rearwards. Fantastic scope though. Twice the price of my previous but worth it!  (05/04/2021) Graeme Smith - South Ayrshire


  Micro 4/3 T2 Adapter Ring
Online purchase
  As I was purchasing this for someone else, knowing nothing about what was required, I really valued the pre-sale advice given. The product arrived very quickly following the order being placed. Great service all round.  (05/04/2021) L Elphinstone - Aberdeen


  Celestron SCT T Adapter
  Excellent advice given before purchase & really quick delivery following order being placed.  (05/04/2021) LElphinstone - Aberdeen


  Explore Scientific Eyepiece and Accessory Soft Case
Recommended
  Looking for a good storage solution thats portable, sturdy and versatile. Then Id recommend this case.  (05/04/2021) -


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Great product and service
  After finding it difficult to obtain this product from the Internet I found these guys and found the price excellent and also the speed in which I received said item, I honestly don't think I'll use anyone else in the future for my astronomy needs, highly recommend these people  (05/04/2021) Daniel Arnold - Bedfordshire


  OVL Premium Laser Collimator
Laser collimator
  Metal, solid and seems well made. Different brightness settings, seems ideal!  (28/03/2021) Nick west - Gosport


  Explore Scientific ASTRO R-LITE Red Torch
Red torch
  Great little light, solid and well made. Perfect brightness, focusable beam, and comes with a lanyard and battery. Ideal!  (28/03/2021) Nick west - Gosport


  Sony E Mount T2 Adapter Ring
Does what it says on the tin
  Great and quick service!  (28/03/2021) -


  Universal 10 Amp 12 Volt Mains Telescope Power Supply
Quick delivery - does what it says on the tin
  Power supply so a basic item, but it arrived next day and does the job needed. Didnt have questions on this occasion but could have asked HT. cheaper delivery than other suppliers which is always a plus.  (28/03/2021) -


  Altair 60mm Guide Scope Kit Straight Thru Precision Looking Focuser
GUIDER REVIEW
  Good service and good quality product.  (28/03/2021) Lee Spencer - RUISLIP


  SkyWatcher Explorer 130M Telescope
Great Experience
  Fast Delivery, set up was not difficult at all. Was really impressed with the magnification of the moon on the first attempt.  (24/03/2021) Max - Cardiff


  Universal Red Dot Finder for Telescopes
Seben 76/700
  Delivery was unbelievably fast. I wanted this red dot finder for the telescope above as the original finderscope is useless. This works fine, and the distance between hole centres is 20mm.  (22/03/2021) John Hawthorn - Milton Keynes


  Baader 40mm T-2 Extension Tube
Great product, fantastic service
  Baader can always be relied upon for quality, and Harrison service is top notch too.  (21/03/2021) -


  Celestron X-CEL LX 2x Barlow Lens
Quality Barlow
  Got this Barlow after reading rave reviews. Feels like a quality item, well made with secure eyepiece holder Harrison answered all questions quickly and had very fast delivery at a good price. Have purchased from Harrison previously always get great service, thanks.  (21/03/2021) Andy - Essex


  Meade Compatible 12v Mains Power Supply
ETX works again!
  Good product well made good fit on the plug. Quick delivery!  (21/03/2021) -


  Universal T Adapter 2x Barlow
Nice
  Good little product. Used it in all the different combinations and works well. No discernible chromatic aberration on my first observations and images (of the moon) with a dslr and 1000mm focal length scope. For the price, its a bargain.  (21/03/2021) James - Harrogate


  Baader 40mm T-2 Extension Tube
Baader Extension Tube.
  I needed further back focus for my ccd camera and this extension tube was just the right size. Nice feel to it and great service as well. Regards David.  (21/03/2021) -


  Celestron SCT to 2 Inch Adapter
Good product
  Quick delivery, product is good quality just as described  (21/03/2021) James - Harrogate


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Seems really good
  Easily accommodated my largish phone (Moto g7 power) which is very simple to fit into the spring loaded holders. Referred to the manual to see how to tighten the holder to the eyepiece. After adjusting the knobs to locate the camera quickly I soon had some photos of the crescent moon.  (16/03/2021) Andy - Hampshire


  OVL Twistlock Adaptor 1.25" / 2.00"
OVL Twist Lock Adaptor
  This adapter is a step up from a standard 2" to 1.25" adaptor. It doesn't mark the eyepieces and if you use a reticle eyepiece for alignment it will hold it secure and straight even if you take it out and back in. It's not as heavy duty as the Baader version but it is a lot cheaper.  (15/03/2021) Derek Baxter - London


  Altair Lightwave 5x Flat Field Tele Extender Barlow
Excellent product
  Aleady have Altair Lightwave 2X barlow which is a great product. The 5X barlow this has extended my meager eyepiece collection tremendously and is also a quality product. Add the usual superb service and fast delivery from Harrison Telescopes.  (15/03/2021) .Gary - Warwickshire


  SkyWatcher Explorer 130M Telescope
Great Telescope
  This is my first scope as an adult, and I must say I am impressed, very easy to put together great viewing of the Moon and Plants, yet to look at any star clusters, Motor Drive works a treat as long as your polar alignment is accurate and correct, would recommend this for anyone.  (14/03/2021) Lewis - Hampshire


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Excellent quality
  More expensive than you might get elsewhere but I am impressed by the quality. Very solid construction.  (14/03/2021) MC - Durham UK


  Helios Fieldmaster 20-60x82ED Triplet Waterproof Spotting Scope
Enhances your bird watching experience
  Quality spotter scope with good range been using in the back garden on feeders units until lockdown opens up our local hide areas precision eye pice controls using on full size tripod which is ideal. No fogging or misting does what it says on the label. So far good value for money.  (14/03/2021) Ham the bam - Northamptonshire


  Zenith STL-80 x10/x20 Long Arm Stereoscopic Microscope
Really good
  Im not an expert in the microscopic field, however this was purchased for cleaning ancient coins found from metal detecting; without damaging the surface or patina, absolutely made up with it, plenty of room under the scope for working hands, delivered really quickly, great customer service.  (14/03/2021) Chris - Manchester


Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony