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Harrison Telescopes Customer Feedback

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Recent Product Reviews from our Customers

Recent Product Reviews from our Customers

  Explore Scientific 62 Degree LER Eyepieces
explore science 14mm 62 deg eyepiece
  Very sharp, contrasty flat field of view right to field stop. Good eye relief as well, but 14mm f/l might be a bit tight for spec wearers. Barlows well too with my televue 2x for higher powers. These eyepieces are fantastic value for money and are right up there with televue/pentax wide angle ep's   (14/04/2019) -


  Horizon 8115 2-Way Heavy Duty Tripod
wonderful aid to support my 100mm binocs
  Hello staff.i only ordered a horizon tripod on Thursday -last-mid..day .Could not believe it when it arrived on Friday..What an amazing company you have here. If we had about another 2.000.000 of you--Britain would be great again. great quality-price and delivery..many thanks and good luck ..   (14/04/2019) garrethmoreton@gmail.com - pontypool-torfaen-np48qh


  Skywatcher Star Adventurer Pro Pack Astro Imaging Mount Bundle
AMAZING
  I am a novice at astrophotography but skywatcher star adventurer makes celestial tracking easy,its an amazing piece of kit better than I thought it would be. I use the Orion starshoot G3 deep space imaging camera   (12/04/2019) Jon Clark - Banbury


  SkyWatcher 7-21mm Zoom Eyepiece
Nice Little Zoom
  This is a decent little zoom eyepiece for the money. A smaller field of view than most zoom eyepieces. I'd say around 30 at 21mm and 45 at 7mm. However it is quite compact and lightweight. Easily as good as most inexpensive Plossls.   (12/04/2019) Dave -


  SkyTech CLS Canon EOS Clip Fit Filter
Seems Decent
  Only had a single session with this filter so far. On top of that i've only used it for some wide field, untracked exposures in a 50mm lense. Shots with the filter produce a much darker sky than without, but also tint the stars a heavy pink/purple and blue, using with an unmodified DSLR.   (12/04/2019) Paul - Gateshead
Our Reply: You may find colour sensitivity shift a little with many filters, unmodded DSLR's will especially but slight adjustments in processing should help - the effect you have seen can sometimes be caused by dew starting to form on the optic diffracting the ligh.


  SkyWatcher Auto Focuser
Skywatcher auto focuser
  What a great piece of kit for a beginner to have, having hands of the scope saves me time getting back on a target. Harrison Telescopes was there for good advice and being a local helped me.   (04/04/2019) Ricky - Bexley


  SkyWatcher EQ6-R PRO SynScan Computerised Equatorial Mount
Skywatcher eq6-r pro mount
  Fast service from Harrisons, ordered on Monday 8.am and received the next day Tuesday 13.45. It will take longer to unpack,hoping for clear night.   (02/04/2019) Richard - Weybridge


  SkyWatcher Skyliner 200P Dobsonian Telescope
Great bit of kit !
  My first telescope Lot bigger than it appeared in the catalogue picture - got major grief from the wife. Doddle to set up. Still getting used to it but had some amazing views. Outstanding value for money   (29/03/2019) David Hawkes - West Sussex


  Baader Planetarium Classic Orthoscopic 6mm Eyepiece
Classic 10mm baader orthoscopic
  Well made eyepiece with good eye relief for a 10mm focal.   (29/03/2019) davide -


  Baader Planetarium Classic Orthoscopic 10mm Eyepiece
Classic 6mm baader orthoscopic
  Well made eyepieces,good quality lens.   (29/03/2019) davide -


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Worth the extra few quid
  After buying several cheaper versions that never really worked I eventually purchased this one. For the few extra quid it was well worth it. Its very strong, exceptionally easy to adjust, and locks in place well. Wish Id saved myself a few quid and bought this first   (29/03/2019) -


  OVL HyperFlex 7E 7.2 - 21.5mm Zoom Eyepiece
Excellent quality at an extremely good price
  Primarily bought this for use with my Lunt50/350 bp 400. It is identical to the Lunt eyepiece n all but name. However it is significantly cheaper. Well made, smooth operation and crystal clear viewing at all settings. Very comfortable on the eyes.   (29/03/2019) David - Swindon


  SkyWatcher Dovetail L Bracket
Dovetail bar
  Great item great service can't recommend harrison telescopes enough 👍   (29/03/2019) Dave -


  SkyWatcher SkyMax 102 AZ-GTI Maksutov Telescope
Skywatcher SkyMax 102 AZ-GTI Maksutov Telescope
  This is my first time I've used a go-to mount and it is very Very good the tracking is good on it the focus is good Overall it is a very good piece of kit   (28/03/2019) Paul Johnson - Warrington


  Meade Compatible 12v Mains Power Supply
Excellent service
  First time i had used your web site, and it will certainly not be the last, fast dispatch, quality product, made really easy thank you.   (26/03/2019) Paul Williams - Stoke on Trent.


  SkyWatcher SynScan USB to Serial Converter Cable
upgrade failed mid download with inferior cable
  This cable worked first time without any extra drivers uploading the new download. My previous cable controlled the scope without any issues but completed a total removal of the flash memory and only10% of the upgrade leaving handcontroller totally useless until next day delivery which was great.   (25/03/2019) Jeff sharpe - Mow Cop Cheshire


  SkyWatcher Moon Filter 1.25 Inch
Nice little filter
  Fits into the eyepieces for my Evostar 90mm refractor. Reduces glare of the moon and gives it a slight grey-green tinge. Also seemed to enhance my view of the Orion nebula and Pleiades! Nice little filter!   (23/03/2019) CB - London


  SkyWatcher RA Motor Drive for EQ2
As described with super fast delivery
  Needed a motor for my EQ mount and thats exactly what arrived at my door a day later. Never shopped on this site before, but certainly will again. Great service, thanks.   (22/03/2019) Alex - Essex


  Canon EOS M Mirrorless T Ring
Good quality does the job
  Good quality T ring nice lightweight solid piece.   (22/03/2019) Stephen Batten - Kent


  SkyWatcher Finder Shoe
Well made accesory
  Perfectly matched existing shoe on my SW 200P. Nuts black to stop any glare which a nice detail. Easy to fit with right tools.   (22/03/2019) Paul Mckay - Derbyshireb


Customer Feedback

Customer Feedback


We are very proud of our customer feedback, here are some examples:

I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony

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