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Harrison Telescopes Customer Feedback

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Recent Product Reviews from our Customers

Recent Product Reviews from our Customers

  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Top notch service
  Ordered on Thursday, arrived Friday... pulling spot on 12.5 volts on the handset. Cracking service.   (18/10/2019) Rob Chapman - Caistor in Lincolnshire


  Universal T Adapter 1.25 Inch
Universal T adapter
  Once again ordered on the day and delivered the next day,Harrisons really do look after there customers   (15/10/2019) Derek Saunders - Basingstoke


  Canon EOS T Ring
Canon EOS T Ring
  Ordered on the 14th delivered on the 15 cant ask for better then that   (15/10/2019) Derek saunders - Basingstoke


  SkyWatcher Explorer 130M Telescope
Skywatcher Explorer 130M
  Well packaged and with all the necessary accessories to get started. Instructions are good and understandable. First telescope and well pleased with it. Just waiting for some clear sky at night. Impressed.   (13/10/2019) Mick L - Shropshire


  Revelation SCT 2 Inch Visual Back
Excellent accessory
  I bought this so that I could use 2" filters with my Celestron C8 and it fits the bill perfectly. It's a nicely engineered product too. And once again delivered in record time by Harrison telescopes!   (12/10/2019) Brian - Caithness, Scotland.


  Celestron Dew Shield 6 & 8 Inch SCT
Dew SHEILD
  The dew shield is made of good material, I find it is very important that dealers take the time to make contact with customer's in a warm and friendly way. their livelihood depends on it.   (11/10/2019) Frank White - Chester


  Meade LS 2GB SD Firmware Card
LS 1.6E
  These cards now contain the 1.6E software, which fixes the April 2019 GPS issue. The card arrived the next working day and therefore great service by Harrison Telescopes. Fixed my bricked LS so I am happy around and will be using them again. John   (11/10/2019) John - Epsom


  SkyWatcher Cheshire Collimating Eyepiece
good service from harrison telescopes ltd
  I was very pleased with the service I received when I placed an on line order for a skywatcher cheshire collimating eyepiece from harrison telescopes it came by GPO post and arrived within 4 days. As for the collimating eye piece it is well made , have not used it so I cant rate it   (11/10/2019) gerry - bath


  Altair Hypercam 183C PRO Colour Astronomy Imaging Camera
Altair 183C pro
  Havent used it much so far due to weather, of the photos Ive taken Im very impressed with, cant wait to have more time and better weather conditions. This is much better than my DSLR. Great service from Harrisons, Thanks guys.   (10/10/2019) John - Scotland


  Acuter GrandVista DS20-60x80A Dual Speed Waterproof Spotting Scope
Superb beginner/mid-level scope
  I spent a lot of time researching the best scope for my needs. My new house overlooks Brora beach and the Moray firth so the subject matter is endless. This scope is great for landscape/seascapes but is also a superb wildlife scope. Very high quality scope for the money and is perfect for my needs.   (05/10/2019) stuart b brady - sutherland


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Fantastic
  This is a great gadget which has turned our meagre telescope into a fabulous zoom camera. We love it. It arrived really quickly too.   (04/10/2019) Victoria - Colchester


  DewZapper 2" OD Dew Heater Tape 28cm Long
Good quality heater tapes
  Well-made tapes with solid construction - not much more to say. The cables are quite flexible (though have a bit of preferential bending/memory), the strap is easy to configure and fit (my 2" is on a coma corrector, I have a larger one on my guidescope), and it seems to work reliably.   (04/10/2019) James - Oxford


  Universal Mains Telescope Power Supply 5 Amp 12 Volt
Works perfectly and great service
  Drives EQ8 fine and was delivered very efficiently.   (04/10/2019) -


  Horizon 8115 2-Way Heavy Duty Tripod
Great tripod for binoculars
  Bought for my new 25x70 skymaster binos. This is a tall and solid tripod, I am 6'00" and can use the binos standing upright with steady viewing within its range. Its very comfortable to use, 10 times better than my old travel tripod, and 50 times better than hand held.   (03/10/2019) Paul M - Kidlington


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Excellent
  I bought this power supply for the synscan on my Skywatcher 200p. The power supply works perfectly and it arrived quickly... as I'd typical whenever I buy astronomy equipment, the sky clouded over the day I received the power supply hahaha   (28/09/2019) Martyn James - Ashford, Kent


  SkyWatcher 6x30 Right Angled Erect Image Finder & Bracket
An excellent finderscope and excellent service
  Thank you for helping me choose this finderscope. It arrived incredibly quickly. Being right angled means I can align the finderscope eyepiece right next to, and at the same angle as, the Newtonian focusser. Thus I can quickly move my eye from one to the other when finding the desired object.   (28/09/2019) Peter Oxley - Portsmouth


  Meade LX90 ACF 12 Inch Telescope
Amazing Telescope
  Fantastic telescope, I am really happy with it. Highly recommended.   (27/09/2019) Yvonne -


  Skywatcher Star Adventurer Pro Pack Astro Imaging Mount Bundle
Superb mount for my Nikon D850
  Great service quick delivery not yet tried but it look a very capable bit of kit It will take a little to get the most out of this drive so look carefully at the instructions book   (27/09/2019) Paolo Lubrano - Warwick


  Helios Fine Brass Admiral Zoom Draw Telescope
Beautiful telescope
  I am thrilled with the beautiful telescope in a lovely box. My Grabdson asked for one for his birthday and I know he will be thrilled.   (27/09/2019) Lydia - Sussex


  Celestron Binocular Tripod Adapter
Celestron Binocular Adapter
  Very fast delivery. I wasnt informed there was an adaptor supplied when I bought my binoculars so thought I had wasted my money buying this adaptor however this adaptor is much better quality and a lot sturdier than the one supplied. The difference is quite remarkable. Well worth purchasing   (27/09/2019) S Mc Larnon - N Ireland


  SkyWatcher Auto Focuser
Excellent Product - Skywatcher Startravel 120
  After fitting it works perfectly, very smooth and gives me much better control for focusing, However the instructions are very brief. It can be fitted to my type of scope by gripping both focusing knobs firmly and turning anti clockwise to break the locking seal to unscrew.   (27/09/2019) -


  SkyWatcher SynScan USB to Serial Converter Cable
Worked as Advertised
  I'd been trying to update using an older lead and Windows 10 with no luck. Purchased this lead having read a few reviews and it worked straight out of the box no fuss no bother! Quick delivery too so a happy Astronomer!!   (27/09/2019) Andy - Norwich


  Celestron SCT T Adapter
Solid
  Well made, well priced. V prompt delivery   (27/09/2019) Jon - UK


  Altair TriBand OSC CCD 2 Inch Filter
Great for EAA in heavy LP
  Bought this as i live in bortle 8-9 skies and wanted more detail on my eaa captures. Does what it claims, cuts through the light pollution and brings out more details on nebulae. Images taken with this filter can be seen on stargazers lounge in the eaa section.   (22/09/2019) Barkingsteve - London


  SkyWatcher 40mm SP Super Plossl Eyepiece
happyExcellent
  Bought this to assist me in finding my way around as Im a novice using my first telescope and learning the stars. Comfortable to use and lovely sharp images. It worked, I found M31 for the first time despite local light pollution over my back garden, and switched to 15mm, then 9mm. Very happy.   (22/09/2019) Paul - Kidlington


Customer Feedback

Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony

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