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Harrison Telescopes Customer Feedback

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Recent Product Reviews from our Customers

Recent Product Reviews from our Customers

  SkyWatcher 140mm Tube Rings D140mm
Good Quality Rings
  These are good quality rings which do the job perfectly well and are easy to fit. They were delivered promptly and Harrison's were very quick to answer a small query I had about the camera attachment.   (17/08/2019) Bob W - West Sussex


  Explore Scientific T Adapter 2 Inch
Great value.
  Useful piece of kit. Threads fit smoothly. The groove at the top allows for a better fixing in the barrel. Prompt delivery.   (17/08/2019) Jonathan - Doncaster


  Celestron Universal T Adapter Barlow 1.25 Inch
Sturdy kit that works well
    (16/08/2019) Roland - London


  SkyWatcher SynScan WiFi Adapter
WiFi adapter
  Really pleased with delivery service and product so easy simple and easy to use   (16/08/2019) -


  Meade LS 2GB SD Firmware Card
It worked!!
  I ordered this for my non functional (bricked) Meade LS6 telescope. It arrived quickly and I followed the simple instructions and 20mins later I had a fully functional telescope. Thankyou   (16/08/2019) Paul McGowan - Northern Ireland


  Celestron Omni Plossl 15mm Eyepiece
Good value and prompt, next day delivery service
  After inheriting a budget telescope (Bresser Skylux AZ-70mm) which came with two very basic eyepieces, we decided to upgrade to a better quality eyepiece. Having chosen this as a tester, my 9 year old boy & I are very impressed, as we can clearly see Saturn's rings and Jupiter's moons.   (16/08/2019) Nick - Staffordshire


  Skywatcher Star Adventurer Pro Pack Astro Imaging Mount Bundle
Great Product
  Really happy with this purchase. The mount is extremely well built and easy to assemble. Just need some clear skies now for a first try out. Only thing I'd like to see improve is the polar scope illuminator being built into the mount itself.   (10/08/2019) -


  Helios Quantum 5.2 100mm Semi Apo Observation Binoculars
Excellent Observation Binoculars
  After only a brief observing session, this review is necessarily based on first impressions. Very well made, well packed and safely and promptly delivered. Views with supplied eyepieces very good, but with my Teleview 8 - 24mm Zoom eyepieces, set to 8mm in place, the views were fantastic.   (10/08/2019) Dick Cardy - Bath, Somerset


  OVL 1.25 Inch Lunar Planetary Filter Set
Viewing enhancement is perfect
  Gave the moon filter it's first light during a summer evening whilst viewing the moon. Brought it out perfectly even during the daylight.   (09/08/2019) Dave - SE London


  Celestron StarPointer Universal Red Dot Finder
Excellent Red Dot Finder
  Set up was very simple and aligned perfectly within minutes. Excellent service from Harrison's too.   (09/08/2019) Dave - SE London


  OVL PanaView 32mm Eyepiece
Excellent wide field view
  This was the first wide field of view eyepiece I bought and I am very happy with it. Nice crisp views and a very large AFOV with only a hint of distortion at the edge of the view. Makes viewing DSOs like M31 a whole new experience. The twist up eye cup is a great feature, very comfortable to use.   (09/08/2019) -


  Altair Starwave Bahtinov Focusing Masks
Great accessory
  I always thought these things were a gimmick until I tried one out. Super useful at the start of a session for getting perfect focus.The fact that the mask can sit nice and central regardless of the angle of my tube is a big benefit too.   (09/08/2019) -


  SkyWatcher Cheshire Collimating Eyepiece
Useful even if you have a laser collmator
  I already own a laser collimator, and although it is great for alignment of the secondary mirror and general collimation, I find that with the cheshire I get a little more fine control over the process. I recommend the two in combination.   (09/08/2019) -


  SkyWatcher Dual LED Astronomy Torch
So so.....
  Not the best, to be fair build quality is good, red light is very poor but just about usable. Excellent service as i have come to expect from Harrisons   (09/08/2019) Gary - Waltham Abbey


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Better Than Expected
  Normally these things are a gimmick, but was pleasantly surprised, good very good quality pics of the moon   (09/08/2019) Gary - Waltham Abbey


  OVL 1.25 Inch Lunar Planetary Filter Set
Good Quality
  Very good quality, first class service as always   (09/08/2019) Gary - Waltham Abbey


  SkyWatcher Explorer 150P EQ3-2 Telescope
WOW!!!!!
  I'm a complete novice, but always interested in the stars ect... after lots of research and asking silly questions, which Harrisons were extremely helpful with finally decided on this, and amazed at the views i was getting, easy to set up and use. Very good quality well worth the money   (09/08/2019) Gary - Waltham Abbey


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Excellent product easy to use!
  I have found this v easy to set up. The limitations are more because of my equipment and my expectation of the size of the image. Fine adjustments are good but it is hard to align with a high powered eye piece.   (09/08/2019) Colin -


  SkyWatcher AZ3 Alt-Azimuth Mount & Aluminium Tripod
Skywatcher az3 Alt Azimuth
  Great tripod does everything I expected for the price I paid. Lightweight if your looking for a grab n go setup and not looking to spend too much money this is a great way to view the night sky. Extends out just enough (123cm tripod legs) for comfortable viewing. Easy to set up and install   (06/08/2019) Ward Lloyd -


  Meade Series 4000 20mm Super Plossl Eyepiece
Very clear views - an excellent upgrade
  I bought this as an upgrade for the 20mm eyepiece that came with my telescope. I was immediately impressed with the views through this eyepiece when compared to the eyepiece that came with the scope. It is an excellent upgrade for a "starter" scope. Recommended.   (05/08/2019) MarkD - Staffordshire


  Celestron StarPointer Pro Finderscope
Couldn't be easier!!
  Very simple to fit, very easy to set-up. Looking forward to using it.   (04/08/2019) Jim W - Nottingham


  SkyWatcher Star Discovery P150i WiFi Computerised Telescope
new to astronomy
  I have just purchased this telescope with the wi fi app, everything appears to be working well, the set up was fairly easy, I think the app instructions could be more informative, I'm now looking forward to using it properly, I am sure it will perform well, thanks for advice and fast delivery   (02/08/2019) Michael butler - kent uk


  Meade #126 Short Focus 2x Barlow Lens
Excellent
  This seems to be a very well-made lens and it works extremely well. I bought this "shorty" Barlow for my scope after first trying out a longer 2x Barlow and finding that the Barlow went so far into my star diagonal that it hit the mirror. No such problems here. I'd recommend this.   (27/07/2019) Mark D - Staffordshire


  Canon EOS T Ring
Canon EOS T Ring
  Cant praise the team enough. Quick delivery, great prices and professional advice on hand.   (27/07/2019) Malcolm - Carmarthen


  Meade Compatible 12v Mains Power Supply
Does what it says on the tin.
  Well made product with good long cables. My ETX 105 will now get more use!   (27/07/2019) Phil - Hitchin


Customer Feedback

Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony

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