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Harrison Telescopes Customer Feedback

We publish product and service reviews here to help customers new and old, we believe product reviews are an invaluable resource when deciding on important purchases, this section is updated daily.

Recent Product Reviews from our Customers

  Celestron SkyMaster 20x80 Binoculars
  Excellent service, quick delivery, no hassle, pleased with purchase.  (27/10/2020) Rachael - East Sussex


  Celestron SkyMaster 20x80 Binoculars
Binoculars
  Excellent Binoculars, Excellent Service.  (26/10/2020) J - Herts


  SkyWatcher Dovetail L Bracket
Prompt delivery.
  Product exactly as specified. instant delivery. Very satisfied.  (26/10/2020) Andy - Cumbria


  OVL 1.25 Inch Ultra High Contrast Filter
Good price and helps reduce light pollution
  I am new to astro hobby so was abit sceptical of how much light pollution a filter can reduce. Am so glad I bought this. Its helped with my visual and astrophotography work as well. Use it constantly now. Well worth it.  (24/10/2020) Kull - London


  Revelation Superfocus 2 inch SCT Rack and Pinion Focuser
Wow! Made life so much easier
  I cannot believe the build quality of this product. Its CNC machines and solid. I was getting fedup with the coarse focusing ability on my Meade LX65 . This product now allows me finer control of the focusing without constantly causing vibration on scope. Good product and value for money.  (24/10/2020) Kull - London


  OVL 1.25 Inch Lunar Planetary Filter Set
Enhanced viewing
  Purchased this filter set and was amazed at the improvement in the view of the planets. Excellent product surpassed only by the customer service which is truly magnificent. Harrison Telescopes are one of the very finest firms to deal with and I look forward to using their services again.  (24/10/2020) Trevor Hearn - West Mersea, Essex


  Celestron SkyMaster 20x80 Binoculars
Binoculars
  Absolutely thrilled with these awesome ??  (24/10/2020) Robert - Somerset


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Nice piece of kit
  Excellent service from HarrisonTelescopes as usual. Nice piece of kit, solid and well made, with a 3 dimensional axis allowing very good focusing with my iPhone. Fits all my telescope eyepieces and definitely not the gimmick I thought it might be.  (24/10/2020) Pete - Essex


  Celestron Dew Shield 6 & 8 Inch SCT
excellent.
  Does the trick nicely. Good price as well when compared with other retailers.  (24/10/2020) Nick - Norfolk


  Sony E Mount T2 Adapter Ring
Perfect for the job
  If a field flattener or focal reducer is to be used with a mirrorless camera the distance from the front of a T-mount to the sensor needs to be ~5.6 mm. This extended length T-mount bayonet provides just the correct separation for use with my Sony Cameras.  (24/10/2020) Prof Ian Morison - Macclesfield


  Nikon T Ring
  Have been looking for this product for quite some time now.Had troubling placing an order because of the pandemic.Finally got it through Harrisons telescope website,which was very easy easy to navigate and place an order.Very good product with an afordable price. Would highly recommend harrisons.  (24/10/2020) Newton J Dsouza - Leicester


  SkyWatcher 90 Degree Polar Scope Eyepiece
Invaluable piece of Astro kit
  This is such an invaluable piece of Astro kit as it finally allows one to view the polar alignment without crawling on ones knees. Great quality and price, would not be without it!!  (24/10/2020) Chris Brown - Suffolk


  Universal T Adapter 1.25 Inch
  Nice and sturdy product, perfect fit as expected and delivered earlier than expected. Very happy with the product.  (24/10/2020) Newton J Dsouza - Leicester


  Helios 2x40 Star Field Binoculars
Now cheap enough, even for me,
  These are very nicely made and robust. You really can see dimmer stars than with the naked eye and the FOV is very wide. They will always find a space in my rucksack when I head for the hills.  (24/10/2020) Miles Felton - Carlisle


  Altair Lightwave 2x 2 Inch Flat Field Tele Extender Barlow
Wow!!, Just WOW
  I've been trying to source a 2" barlow and came across the Altair Lightwave and so glad I did. Superb optics, imaged Olympus Mons on Mars with no issue. Harrison Telescopes were very fast to delivery . Very happy.  (20/10/2020) Mike Read - Wiltshire


  Celestron - SkyWatcher Compatible 12v 6 Amp Mains Power Supply
Perfect for use with Celestron telescopes
  This power adapter is perfectly matched to Celestron telescopes, providing the right amount of power. The unit is solidly built and is provided with a 3 wire fully earthed mains power lead. Service from Harrison telescopes was fast and efficient. I have no hesitation in recommending them.  (18/10/2020) CCC3 - North East England


  Celestron Universal T Adapter 1.25 Inch
Does what it's supposed to do.
  Yes, this does exactly what you would expect.  (18/10/2020) Bryan - Norfolk


  Baader Hyperion Fine Tuning Ring 28mm
Great product and excellent service
  Great product from beader hyperion With this fine tuning rings it can change the eyepiece down a much more magnification specially if combined both together Harrison telescope are just a top class company Great delivery service and ther Web site with stock availability its just brilliant thanks a  (18/10/2020) Franco - Manchester


  Baader Hyperion Eyepiece T Adaptor M43
Great product and service
  Great product from beader i switched to beader eyepieces because the fact that it can mount the camera directly onto the eyepiece and reasonably field of view Harrison telescope service are just the best company that I dealt with super fast delivery Thanks again Harrison  (18/10/2020) Franco - Manchester


  Celestron LT-127AZ StarSense Explorer Smartphone App-Enabled Telescope
Excellent beginner telescope
  I bought this to attempt to start to see some stars and planets with my young kids. With the smartphone app it took me about 1 hour from unboxing to having it aligned. That night we saw some double stars and Mars! Super easy to use. Excellent customer service from Harrison Telescopes!  (17/10/2020) Mr Laurie Richards - Surrey


  Celestron Dew Shield 6 & 8 Inch SCT
Good quality dew shield
  This dew shield is well made, easy to fit and works as intended. An essential piece of kit for SCT scopes.  (17/10/2020) Jason - Cranleigh, UK


  SkyWatcher 90 Degree Polar Scope Eyepiece
really useful
  I got this mainly to avoid neck strain polar aligning my star adventurer mount but it also makes it so much more accurate zoomimg in, definitely a must have  (13/10/2020) PAUL - KIDDERMISTER


  Helios 2x40 Star Field Binoculars
Excellent bit of kit
  Ive also owned the more expensive Japanese version of these binoculars. I sold those as they were quite disappointing. However, these alternative ones from Harrison Telescopes are better and I will be hanging onto these without question. Very pleased.  (12/10/2020) Tony B - Nottingham


  Nikon T Ring
Nikon T Ring
  I found the web site very easy to navigate and to order from. The communication from Harrison Telescopes was particulary good throughout the purchase process, and all the way through to delivery. Great price too! I can recommend Harrison Telescopes and would not hesitate to order from them again.  (10/10/2020) Simon - Bristol


  Celestron - SkyWatcher Compatible 12v 6 Amp Mains Power Supply
Amazing service
  Charger unit purchased for my new telescope arrived in a very short space of time and worked perfectly!! I am amazed at the speed and efficiency of this company and will definitely use them again, fantastic service!!  (10/10/2020) -


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Great product!
  Strong and versatile product! Three way adjustment ensures accurate alignment.  (10/10/2020) Gurdeep - Essex


  Nikon T Ring
Excellent service
  As usual, excellent service from Harrisons - and price!  (10/10/2020) - North Dorset


  Universal Red Dot Finder for Telescopes
A real star
  I recently came across this company whilst looking for a finderscope. I ordered one and later placed another order for a Barlow lens. I was impressed that they noticed and combined the two into one package rather than charge me two delivery fees! Order arrived very quickly. 10-10 for service.  (10/10/2020) Huw Davies - Wales


  Baader ND0.9 Neutral Density Filter 2 Inch
Baader ND0.9 Filter 2"
  Can't go wrong with Baader filters, top quality. Even though I only use 1.25" eyepieces I like to use 2" filters in the nose of the 2"-1.25" adaptor before the diagonal and being further away from the eyepiece the filter glass has to be super flat. The Baader filters are.  (10/10/2020) -


  Baader 1.25 Inch UHC-S L Booster Filter
An Essential Item
  What a great piece of kit for the price, cuts out unwanted light bands and draws out the fine detail of nebula. Well made and something everyone should have in their equipment. Also a great service from Harrison. 10/10  (10/10/2020) Russ Pollard - Derbyshire


Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony