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Harrison Telescopes Customer Feedback

We publish product and service reviews here to help customers new and old, we believe product reviews are an invaluable resource when deciding on important purchases, this section is updated daily.

Recent Product Reviews from our Customers

  Canon EOS R & RF Mirrorless T Ring
Perfect for the EOS R
  great price, fast shipping perfect fit for the EOS R  (06/06/2020) Mark - Cheshire


  Universal Smartphone Camera Adapter
Good product
  Easy to use once you get the hang of it, have already had some good results Very efficient sales & delivery service  (06/06/2020) Richard - Marlborough


  Celestron AstroMaster 130EQ with Phone Adapter and Barlow
Great 1st telescope
  Just purchase this as my 1st telescope,very easy to set up and use all components seem very good quality. the equatorial mount takes a bit of getting used too if you`ve never used 1 before. But I`m looking forward to exploring the night sky  (06/06/2020) Mick W - Nottingham


  SkyWatcher Nikon M48 T Ring Adapter
T Ring Adapter
  Just what I ordered prompt and on time  (06/06/2020) David Whitaker - Colne Lancashire


  Celestron EclipSmart 6 Inch SCT Solar Filter
Great product
  This filter is very well made and a precise fit on my Celestron 6se telescope. The view of the sun is amazing'. The added security of the velcro straps gives you complete confidence of the filter when in use .but you must treat the filter gently when handling I recommend this product  (06/06/2020) Nellyrail - Nottingham


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Brilliant
  Great product and amazing service  (06/06/2020) -


  Baader Planetarium 2.25x Q Barlow Lens
BAADER PLANETARIUM 2.25X Q BARLOW LENS
  Received item this week and already used. A decent eye piece for the price and a huge difference compared to the eyepiece delivered with the scope. Delivery was quick from Harrisons, had a couple of orders from them and received within five days both orders. Excellent doing business with.  (06/06/2020) Stephen Priest - WS7 4TE


  Baader Hyperion 5mm Eyepiece
BAADER HYPERION 5MM EYEPIECE
  Received item this week and already used. A decent eye piece for the price and a huge difference compared to the eyepiece delivered with the scope. Delivery was quick from Harrisons, had a couple of orders from them and received within five days both orders. Excellent doing business with  (06/06/2020) Stephen Priest - WS7 4TE


  OVL 1.25 Inch Lunar Planetary Filter Set
OVL 1.25 INCH LUNAR PLANETARY FILTER SET
  Received item this week and already used. A decent filter set and works well in the garden for the price looking at Jupiter and Saturn. Delivery was quick from Harrison Telescopes, had a couple of orders from them and received within five days both orders. Excellent doing business with  (06/06/2020) Stephen Priest - WS7 4TE


  OVL 1.25 Inch Ultra High Contrast Filter
OVL 1.25 INCH ULTRA HIGH CONTRAST FILTER
  Received item this week and already used. A decent filter and works well in the garden for the price. Delivery was quick fro Harrison Telescopes, had a couple of orders from them and received within five days both orders. Excellent doing business with  (06/06/2020) Stephen Priest - WS7 4TE


  Canon EOS T Ring
Very good product
  This arrived quickly and does the job. Screws on nicely and it seems very strong. It holds my camera on squarely with no movement.  (06/06/2020) Mark - Poole


  Bresser Messier 5 Inch Dobsonian Telescope
Brilliant scope and service
  This came in less than 3 days from Germany to the UK, arrived in perfect condition. Its a real step up from my skywatcher heritage 76. Stunning crisp views of the moon and stars, looking forward to some darker skies and less clouds. I am very happy with it, very easy to use.  (06/06/2020) Gav - UK


  Sony E Mount T2 Adapter Ring
Top Quality for the best Price
  Lets it attach very smoothly to the camera. Very good and solid feel. Can recommend!  (06/06/2020) Scar - UK


  SkyWatcher Evostar 90mm AZ3 Refractor Telescope
Fantastic beginners telescope!
  I bought this telescope through a recommendation from the company for my partner. He's always wanted to have one as we live in a national park and have incredible dark skies right on our doorstep. This does not disappoint!!! Not only is it super easy to set up, but it has incredible detail to match  (06/06/2020) Haf - Wales


  Canon EOS T Ring
Very well made
  Perfect for my needs. This is a must have for anyone that is interested in Astrophotography. Mount a perfect companion to any Canon EOSF Mount camera system.  (06/06/2020) Stuart - Bristol


  Celestron AVX CGEM Polar Finder Scope
Great sproduct and service.
  Good addon to make polar aligning more precise. Simple screw into the bottom of your CG5 or equivalent mount, align the axis with the axis of your RA and wait for dark. Mtach the scribed constellations with your current sky and bingo, you now know where the celestial pole is. Great stuff.  (05/06/2020) Daniel Cook - Yorkshire


  Celestron 8-24mm Zoom Eyepiece
Brilliant eyepiece!
  Ive only recently taken up astronomy and this eyepiece has been by far my best purchase yet. Its well made, has a solid feel and a smooth zoom action which is so much easier than constantly swapping between different eyepieces. The optics are very clear and Im delighted I bought it. Go for it!  (05/06/2020) -


  Horizon 8115 2-Way Heavy Duty Tripod
Perfect solution for large binoculars
  I was recently given a pair of Opticron Oregon 20x80 binoculars for my birthday but needed a solid, sturdy, and steady support, the Horizon Tripod is perfect. They allow me to sweep the whole night sky precisely from horizon to directly overhead and then lock onto a distant star - job done!  (04/06/2020) Tony - Hurstpierpoint


  Celestron SkyMaster 20x80 Binoculars
  Delivery was spot on with no issues,high build quality,rugged,and very happy.Tested on the moon and passing satillites with good results.Use my bird watching Manfotto Tripod and everything is very stable.  (02/06/2020) Derek - Evans


  customer return Meade ETX80 Observer Telescope
First telescope
  Found it easy to set up and operate. Good solid service from Harrison telescopes.  (01/06/2020) Sarah - Hampshire


  Celestron Astro Fi 127 Wi-Fi Maksutov Cassegrain Telescope
excellent
  great telescopeand quick delivery thank you  (01/06/2020) james p -


  SkyWatcher 4mm UWA Planetary Eyepiece
BAADER PLANETARIUM 18MM EYEPIECE
  Harrisons recommenced the Baader eyepieces as an upgrade from the stock eyepieces supplied with new telescopes. The Baader eyepieces deliver a vastly improved viewing experience. So good i ordered the 10mm and 32mm. Especially like the winged eyecup which helps remove stray light.  (01/06/2020) Dean - Sunderland


  Altair GPCAM2 290C Colour Guide Astronomy Imaging Camera
Great camera
  I have been using the camera to run a Star Gazing activity remotely as part of a co-curricular activity programme for pupils. The images are fantastic using a Dobsonian reflector. Have yet to set up on my own telescope for some more detailed imaging and processing - that is next on the to do this.  (01/06/2020) -


  Celestron AstroMaster Accessory Kit
Good performance, excellent value
  The 15mm gives really clear and sharp images of the moon with my 6" 1200mm reflector, and a breath taking field of stars. The Barlow zooms in, keeping things sharp. The 6mm shows the details. Perfect for the beginner who isn't sure what they need. This will cover most things at a sensible price  (01/06/2020) Mike - Bristol


  Canon EOS T Ring
Great piece of kit
    (31/05/2020) - Paisley


Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony