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Harrison Telescopes Customer Feedback

We publish product and service reviews here to help customers new and old, we believe product reviews are an invaluable resource when deciding on important purchases, this section is updated daily.

Recent Product Reviews from our Customers

  SkyWatcher Skyliner 200P Dobsonian Telescope
Amazing Telescope
  This was purchased as a present for our 12year old son. The views of the moon, Saturn and Jupiter are amazing. It arrived well packaged and was easy to construct. Have recommended Harrisons to all our friends and colleagues who have asked about the pictures of the moon our son has shared on FB.  (02/08/2020) Neil - West Yorkshire


  SkyWatcher Explorer 130M Telescope
Great build quality
  Recently purchased this scope which my first one.Lots of learning to do so not really has time to fully appreciate it but very excited to get into astrophotography soon. This scope seems ideal for beginners and I was especially impressed with the build quality.Feels like Ive got a lot for my money!  (02/08/2020) Adrian - Leicester


  Universal T Adapter 1.25 Inch
5 stars
  Fsst shopping, great service and product is perfect! Very happy with everything.  (02/08/2020) Chloe - London


  Micro 4/3 T2 Adapter Ring
Very great and worked well!
  Fast shipping, great service and product works perfectly.  (02/08/2020) Chloe - London


  Baader Hyperion Eyepiece T Adaptor M43
Spot on
  Perfect fit, best price I could find and rapid postage, what's not to like, excellent.  (02/08/2020) Malcolm Parkes - Tipton, West Midlands


  Celestron Dielectric Star Diagonal 2 Inch
Excellent upgrade
  I bought this as a replacement for the stock diagonal that came with my NexStar 6SE, and it's made a massive difference to the quality and clarity of the telescope. It also makes changing eyepieces much quicker and easieran excellent upgrade, well worth the money.  (02/08/2020) Jason - Surrey


  SkyWatcher Skymax 102 SynScan AZ GOTO Telescope
Efficient UK delivery and a quality telescope.
  I am a complete beginner so the telescope is far more capable than I am. Additionally, I am very impressed with the product and the delivery service was excellent.  (02/08/2020) Stephen Longdon - Sherborne, Dorset


  Celestron Red LED Torch
Torch
  Great bit of kit. It's a beam is adjustable which is handy. It's flat, unusual and useful! Highly recommended  (02/08/2020) Aircooled -


  SkyWatcher Skyliner 200P Dobsonian Telescope
Great Customer Service
  Harrison were very helpful when I contacted hem about the order and when I needed to change the delivery date were most helpful and did exactly what I'd requested. I was very impressed and all the items I ordered arrived in perfect condition.  (02/08/2020) -


  Altair 2 Inch Positive Lock 90 Degree Prism Diagonal
Excellent product excellent service
  A good solid "chunky" piece of equipment that oozes quality and as always the speed of delivery was excellent. Thank you  (01/08/2020) David Roe - Ugborough


  Sony Alpha T2 Adapter Ring
Happy purchase
  Sony Apha T2 Adapter Ring fitted perfectly as expected and arrived in good condition. Quick delivery from Harrison Telescopes. 100% satisfied with service and product, thank you.  (01/08/2020) -


  Celestron Universal T Adapter Barlow 1.25 Inch
Celestron Universal T Adapter Barlow 1.25 Inch
  Quick delivery from Harrison Telescopes and product was in good condition and as advertised. 100% happy with Harrisons and product. Thank you  (01/08/2020) -


  Altair Astro Premium CLS-CCD UV/IR Filter 2 Inch
Excellent service
  First class service from Harrisons, confirmation email received quickly and goods arrived within 3 days. Filter looks quality and coatings and finish are all superb. Not used it yet due to weather unfortunately, however I am confident it will perform as expected.  (01/08/2020) Andrew Hatfield - Bradford


  SkyWatcher Skyliner 200P Dobsonian Telescope
Fantastic telescope
  We bought this scope for our sons birthday, and its fantastic! He has been observing the moon, and the clarity and detail are amazing! Assembly was straightforward, and the scope is easy to use. In the words of my 15 year old, s good. High praise indeed from him! Great value for money.  (01/08/2020) Cath - Leeds


  SkyWatcher Ultra Wide Angle 9mm Eyepiece
  Much better than eyepieces that came with telescope, would recommend.  (01/08/2020) Gary - Walton on the Naze


  SkyWatcher Star Discovery P150i WiFi Computerised Telescope
Between the clouds its fab (as are Harrisons)
  Sods law - no clear nights some this arrived very quickly, well packaged and easy to set up. Between the clouds the moon & random stars have looked awesome. The app seems brill, but needs more testing. Shout out for Harrisons, Very quick to answer emails, very friendly, great service!!!  (01/08/2020) Paul Willgoss - Liverpool


  Baader 1.25 Inch Neodymium Filter
Good for blocking sodium street lights
  Definitely removes a lot of that sickly yellow glow caused by sodium street lights. Male thread one side, female the other so you can stack them or use with a Barlow.  (01/08/2020) Mike - Bristol


  Baader Hyperion Universal Zoom Mark IV Eyepiece & Barlow
Hyperion Mk4 Zoom & Barlow
  Great service and prompt delivery. Recommended.  (01/08/2020) G Robertson - N Wales


  Celestron Astro Fi 127 Wi-Fi Maksutov Cassegrain Telescope
Nice telescope, superb service
  Great customer service from Harrison Telescopes, helped me pick out this scope based on my needs and budget, answered all questions promptly and helped with the set up. The telescope itself is excellent - very easy to set up and find objects, quality optics.  (31/07/2020) -


  Revelation Advanced Red Dot Finder
Excellent delivery and product
  This is my third Revelation finder and as always it is a good, robust and easy to use product that is much superior to many "plasticy" ones on the market. Service and delivery by Harrisons was astoundingly good - thank you!  (28/07/2020) David Roe - Devon


  Celestron NexStar 4SE Mak T Adapter
Easy fit for etx125
  Works well, simple to fit and use with the correct camera T ring. Quick service and delivery.  (27/07/2020) -


  Canon EOS T Ring
Perfect.
  No issues what so ever, fitted the camera and Telescope adapter without issue.  (27/07/2020) Paul Thompson - East Midlands


  OVL 7mm Nirvana-ES UWA 82 Degree Eyepiece
Wonderful eyepiece with really wide views.
  Used with my skymax 102mm to get fantastic crisp views of Jupiter and her moons in one single frame. The colour rendition on the planet is fabulous. Used in the daytime the magnification and clarity is astonishing. A great upgrade from my celestron Zoom eyepiece. Have now also bought the 16mm  (27/07/2020) - Glossop


  Altair Lightwave 0.8x Focal Reducer
Top quality construction
  Very nicely made with a superb finish. Good quality optics. As usual excellent service from Harrisons.  (26/07/2020) Andrew Hatfield - Bradford


  Micro 4/3 T2 Adapter Ring
Happy
  Does the job, fits both my OMD EM1 / EM10. Well made and good value. Quick to arrive, good efficient service.  (26/07/2020) Martin H - Cheshire


  Revelation Heavy Duty Binocular Tripod Adaptor
Good buy
  A strong adaptor that saves all the arm-strain when I want to use my bins. I should have got one years ago! Might be too wide for roof prism bins , great for my porros.  (26/07/2020) John - Dorset


  Explore Scientific 2 Inch T Adapter
Perfect
  Great product and fast delivery  (25/07/2020) -


  Canon EOS T Ring
Perfect
  Great product and fast delivery  (25/07/2020) -


  Celestron SkyPortal WiFi Adapter for Android & iOS
Brilliant
  Control your telescope from indoors and with a wifi DSLR view from indoors as well  (25/07/2020) Alan - Newark


  Celestron SkyMaster 20x80 Binoculars
Excellent service and a good price, recommended!
  I'm very pleased both with my Celestron binoculars (as recommended by @virtualastro on Twitter) and with Harrison Telescope's good communication and fast, efficient service.  (25/07/2020) Andrew Cooper - Newbury, UK


Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony