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Harrison Telescopes Customer Feedback

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Recent Product Reviews from our Customers

Recent Product Reviews from our Customers

  OVL Light Pollution Filter 2 Inch
Great budget filter
  A decent filter at a very decent price. Goes to show you don't have to spend rip off money from the top brands (you know who you are) so far this filter performs as well as my 1.25 filter that cost 3 time more. Well done OVL.   (26/01/2020) Paul Schofield - Kent


  Celestron SkyMaster 20x80 Binoculars
Excellent
  Excellent service and product...just waiting for clear shies to use 'em!   (25/01/2020) M Davis - New Forest


  SkyWatcher EQ5 Deluxe Heavy Duty Mount & Tripod
Excellent value for money and a great company.
  This mount and tripod is solid and stable and is amazingly portable considering it's weight bearing capacity. I am looking forward to attaching the Evostar 150 Refractor to this when I get it and I can't wait to do the GOTO upgrade. Harrison's have a great deal and great service on this.   (24/01/2020) Walter - London


  Canon EOS T Ring
Happy snapping with your Canon!
  A must have to enhance your scope into the world of astrophotography if you own a Canon!   (24/01/2020) Andrew - Highlands


  Celestron Lithium PowerTank
Endless hours of power for your scope!
  Superb power tank... Charges quickly and last for ages... Defo worth a purchase if you intend of heading into darkness with you scope!   (24/01/2020) Andrew - Highlands


  Celestron Dew Shield 11 Inch SCT
All good
  Perfect fit, nicely made, lets hope it helps keeping the dreaded dew away.   (24/01/2020) Paul - Surrey


  Horizon 8115 2-Way Heavy Duty Tripod
Excellent Service
  I needed a tripod for my new heavy binoculars,I had already returned a tripod that I bought from elsewhere and had to return it as it was too flimsy Came onto this site and thought I would give it a go I was not disappointed in any way,a good solid made tripod, and delivered very quickly 5********   (24/01/2020) -


  Baader Sky Surfer V Night and Day Finder
Well made and works well
  This is a quality item which operates as a RDF at night and day but also as a solar finder which is really neat. This is quite large so I'd suggest you check it's dimensions. Also this is pricy but I think the double function makes it worth while.   (24/01/2020) Mike C - Kent


  SkyWatcher Medium Dovetail Bar
Medium dovetail bar
  Well made fits my AZ-GTi Mount perfectly, first class communication and delivery   (24/01/2020) Robin price - Woking


  SkyWatcher AZ-GTi WiFi GoTo Alt-Azimuth Mount and Tripod
Az GTI WiFi Mount and tripod
  Communication and delivery were first first class, unfortunately I have not been able to use the Mount yet due to cloudy nights, I have checked and found everything works fine during the day.   (24/01/2020) Robin price - Woking


  Revelation 42mm Widefield Eyepiece 2 Inch
Superb
  Great eyepiece..long focal length and magnification ..a dream for slow scanning though the Milky way in a clear night   (24/01/2020) Les -


  Revelation SCT 2 Inch Visual Back
Quality product and great service.
  Good quality and very competitively priced compared to equivalent products on the market. Ordered one day and delivered the next! Very impressive service.   (24/01/2020) Dave - Wirral


  SkyWatcher Explorer 150P EQ3 PRO Telescope
Excellent
  Very happy with this, easy to set up and delivered extremely quickly   (24/01/2020) Jason Duncan - East Midlands


  Revelation M42 Spacer Extension Ring 5mm
Good Quality
  A simple thing but vital to get the correct focal distance. Well made you can trust your camera to hang on the end of it.   (22/01/2020) Ken - Yeovil


  Celestron Dew Shield 6 & 8 Inch SCT
good value
  Although designed for an SCT, it works great on my 150mm Newt. I have adjusted it to fit the scope tube snugly and it slides into position against spider bolt tops. Makes a huge difference to images by cutting out stray light. Fast and efficient service from Harrison's as usual.   (21/01/2020) Nick - Wirral


  Celestron AstroMaster RA Drive Motor
Astromaster motordrive
  Easy to install and set up,a good addition at a reasonable price, great service and fast delivery from Harrison Telescopes. Would recommend this motordrive and Harrison Telescopes.   (20/01/2020) Richard - Kent


  SkyWatcher AZ4 Alt Az Mount & Aluminium Tripod
Just what was wanted
  This mount was bought to take my 80mm refractor out and about to dark places. I am very pleased with it. Can be carried in one hand, the clutches are big and smooth enough to operate easily in the cold and the dark and they held the telescope securely close to the zenith without slipping.   (17/01/2020) Neil - Cambridgeshire


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
  Very happy with item and quick service to Scottish highland and islands.   (17/01/2020) Robin - Orkney


  M42 Extension Tube Set (x4)
Just what I needed
  I have been trying to get a good mounting position for my DSLR camera on my telescope for a while as different eyepieces have different lengths and would not fit with a standard T-Adapter. These extension tubes fix the problem perfectly. They are well made and good value.   (17/01/2020) Dagribundle - East Midlands


  SkyWatcher SkyMax 102 AZ-GTI Maksutov Telescope
Excellent Purchase
  Relatively easy to set up having found a 30min video on YouTube. Retailer expedited goods super quick. Packaging and contents well cushioned with bubble wrap. Overall...well satisfied, although night sky not too good, which I need to complain about, but to whom.   (17/01/2020) Ian Cutler - Bridlington


  Meade Series 4000 12.4mm Super Plossl Eyepiece
Excellent eye piece for the money
  Using it with Skyhawk 114p Reflector. Viewed some bright stars. No apparent, distortion or aberrations across 85% of the FOV. Could see airy disks when I focused and defocused the stars which were pin sharp. Proved that my scope was well collimated.Highly recommended.Well done Harrisons   (16/01/2020) Trevor Morgan - Orpington


  Celestron Polar Finder Scope AVX CGEM
Nice product
  I got this for my Celestron CGEM mount and it was a perfect fit. Thank you for the Fast delivery!   (15/01/2020) Gunter - London


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Excellent service
  Parts arrived on time everything working well very pleased   (13/01/2020) Dave - Stamford


  SkyWatcher Cheshire Collimating Eyepiece
Arrived on time as described
  The cheshire collimator looked a quality piece of equipment and worked perfectly. The only issue i had was the lack of intructions on how to use it. I would have given 5 stars if you had included instructions.   (13/01/2020) mark - rutland
Our Reply: Thank you - a very good poimt we will publish some instructions


  SkyWatcher Skyliner 200P Dobsonian Telescope
Fantastic Telescope - Fantastic Price
  My first 'REAL' telescope and what a breeze to set up and use compared to my old cheap Celestron 114 EQ Mount. I've seen more in 2 weeks I've had this than I did in the 5 years previous. First class customer service. Won't hesitate to use Harrison's again.   (13/01/2020) John - Northumberland


Customer Feedback

Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony

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