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Harrison Telescopes Customer Feedback

We publish product and service reviews here to help customers new and old, we believe product reviews are an invaluable resource when deciding on important purchases, this section is updated daily.

Recent Product Reviews from our Customers

  SkyWatcher Ultra Wide Angle 9mm Eyepiece
  Had one of these eyepieces for many years .Purchased another for the Orion linear binoviewer.Great eyepieces for binoviewer with good image for the price .  (17/10/2021) Simon -


  SkyWatcher AZ4 Alt Az Mount & Steel Tripod
Solid value for money
  This is a substantial piece of kit that has improved my observing. Essentially still basic grab and go, but offers a solid platform for my 90 Mak Cass. The clutches are very high quality and as sensitive as you like. Gets you out observing pretty much at the drop of a hat - just the job!  (17/10/2021) Roger - Cheshire


  SkyTech CLS Canon EOS Clip Fit Filter
Top notch
  Does what it says very pleased  (17/10/2021) Mr David Currie - Prestwick


  SkyWatcher Evostar 72ED .85x Focal Reducer/Corrector
Excellent
  Top notch and made a great difference to my viewing  (17/10/2021) David Currie - Prestwick


  SkyWatcher Evostar 90mm AZ3 Refractor Telescope
Great beginner telescope
  I contacted Harrison Telescopes about buying my mum her first telescope for her birthday it was the SkyWatcher Evostar AZ3 that was suggested, and what a great suggestion it was! Its only been a couple of weeks but weve already taken some fantastic photos using this model with more to come soon.  (13/10/2021) Ricky - London


  Celestron 18mm X-Cel LX eyepiece
Thank you
  Pleased with the eyepiece. Good service, and recieved quickly. I will buy from them again.  (11/10/2021) -


  Helios Heavy Duty Binocular Tripod Adapter
Solid Binocular Mount
  Mount ordered and delivered within 3 days. The adapter is all metal construction, sturdy and does the job of supporting 15x70 binoculars. Harrisons always provide excellent service and are always helpful with any enquiries. First class company, order with confidence and always ready to help.  (11/10/2021) -


  SkyWatcher SynScan V5 Updateable Handset
As described
  Well packaged, Quick delivery, the tracking number was included in the dispatch email though it wasnt obvious, at least to me, and there was no indication of which courier company was being used until I got the email from DPD. Which unlike many other couriers gave an accurate time slot as well.  (10/10/2021) Paul - Dorset


  Celestron LT 127AZ StarSense Explorer Telescope
Excellent scope and service
  Did a little research and settled on this as our first telescope. Instructions where a little basic so would suggest a good read through first but went together quite easily. First night a little broken cloud but saw Jupiter and it's moon's. Invested further in a 12mm plosil eyepiece and moon filter  (10/10/2021) Alan Simpson - Ormskirk Lancashire


  SkyWatcher EQ5 Deluxe Heavy Duty Mount & Tripod
  Am very happy with the EQ5 mount and tripod, it is a really substantial piece of kit! Thanks for speedy service and delivery from Harrison Telescopes..  (10/10/2021) Alan Baguley - Goole


  Celestron Luminos 2.5x 2 Inch Barlow
Celestron luminos 2 5 x2 inch Barlow
  Excellent eyepiece Fast delivery Very professional  (05/10/2021) Brendan o'Brien - Chelmsford uk


  SkyWatcher Ultra Wide Angle 9mm Eyepiece
  Had one of these eyepieces for many years.Bought another one for the Orion linear binoviewer which these are perfect for. They give a good image for the price.  (04/10/2021) Simon - Manchester


  Helios Mistral 10x42 ED Waterproof Roof Prism Binoculars
Superb
  This site was recommended by a friend and am so glad he did. These binoculars are brilliant. Fairly light, easy to use and have a good range. My wife is using mine instead of her own, so I imagine I'll have to get another pair in the near future  (04/10/2021) Roy Lucas - Ls17


  Altair Starwave 70 ED Triplet APO Refractor
Excellent wide field Astro photography scope
  Currently using this in conjunction with the 0.8 matched flattener from Altair, initial impressions are good, with a smooth focusing 10-1 wheel. Focus can be locked with a small Allen screw. Chromatic aberration is negligible, I am using a 1 inch sensor camera. Early days but looking good so far.  (03/10/2021) Pete Croft - Lincolnshire


  Celestron EdgeHD 800 T Adapter
Great
  Very well made and does the job well. Great fast delivery.  (03/10/2021) Steven - Dorset


  Universal Red Dot Finder for Telescopes
Happy, Nay extatic
  After years of struggling with a finder scope through which I could barely see the cross hairs at times I ordered one of these red dot finders, wow, so much easier and more accurate, Im over the moon with it.  (03/10/2021) Michelle -


  SkyWatcher Slow Motion Cable Set
Vast improvement over the standard controls.
  Fitted these to my EQ5 mount, and what a difference! So much easier to find and access the controls. I'm no longer fumbling around trying to find the controls in the dark - and can now easily reach them, where I had been at full stretch with the originals. I would highly recommend buying a set!  (02/10/2021) Barrie Cox - Pewsey


  Customer Return - Altair Hypercam 183C PRO Colour Astronomy Imaging Camera
Great
  This is a fantastic camera. Although since I bought it the Manchester weather has been dreadful. I have used it indoors along with my Williams optics scope just to get a feel for the Altair software. It all seems fine and pretty straightforward to get my head around. Can't wait for clear skies.  (02/10/2021) Craig - Manchester U.K


  Universal Red Dot Finder for Telescopes
  Well customer service was absolutely fantastic and replied very fast I ordered the scope on the Friday at 3:15pm and it arrived Saturday at 11 am couldn't fault the service or the product will defently be buying again ??  (27/09/2021) Barry burton - Newcastle (UK)


  SkyWatcher Skymax 127 Maksutov Cassegrain OTA
High Quality, Great Value
  This is a nice telescope and easily accommodates my imaging flip mirror. The optical quality is high and mechanically it's grand; I expect it to last many years. The red-dot finder works better than I thought possible.  (27/09/2021) M.Felton - North England


  Meade Compatible 12v Mains Power Supply
Very good product
  The Meade power supply works well. Very pleased with it as I can now use my telescope again. Very good service it arrived next day. Excellent company to deal with.  (26/09/2021) Anthony - Newport shropshire


  Nikon Z T2 T Ring Adapter
All Good!
  It arrived swiftly. It seems solidly made. It works perfectly with my Z50.  (26/09/2021) Jim Smith - England


  Celestron Moon Filter 1.25 Inch
Great filter
  Fits my Celestron and Skywatcher eyepieces and makes moon views much better, fast postage to, recommended  (23/09/2021) Peter C - Gainsborough


  Celestron 2 Inch to 1.25 Inch Twistlock Adapter
Excellent Product
  Very pleased with this Twistlock Adapter, just what I was looking for. Quality construction which holds the eyepiece firmly and importantly, centrally. Rapid delivery from Harrisons and well packaged. Overall an excellent service. Thank you.  (23/09/2021) RHP - Mid Wales


  SkyWatcher 5mm UWA Planetary Eyepiece
What a difference
  As the telescope only came with 25mm & 10mm eyepieces, I needed something better. This has made all the difference. Very quick service, with next day delivery. Bit of a fag emailing back & forth, would have preferred to speak to someone by phone but they replied very quickly & were very helpful.  (20/09/2021) Keith - Sussex


  Bresser Classic 70/350 Refractor Telescope
  Bought this as a first telescope to take on short breaks in the UK. Delivery was much faster than expected and with the limited use so far it is just what I wanted for a first scope.  (20/09/2021) Steve - Manchester


  Sony E Mount T2 Adapter Ring
  Very prompt and helpful response to my questions and delivery couldn't have been quicker. Excellent product and great fit for my camera and scope,thanks to all at Harrisons telescopes.  (19/09/2021) - Midlands


  Celestron StarPointer Universal Red Dot Finder
Excellent, easy to use.
  Very pleased with this red dot finderscope, very easy to use. Excellent value. Excellent service from Harrison, as always.  (19/09/2021) Bryan Beers - Norfolk


  SkyWatcher Explorer 130M Telescope
Great scope
  Bought for husbands Birthday as a first telescope. We haven't used the motor drive yet, but the basic set up was easy to assemble. We have already had great views of Jupiter and Saturn! Fast delivery and great service, thank you!  (15/09/2021) Kaz - Kent


  SkyWatcher StarQuest 130P Telescope
Fantastic first telescope!
  Telescope arrived quickly and safety with box intact! Upon opening the pieces were easy to put together and after a few YouTube videos we had a clear idea of how to use! Would highly recommend...just need to wait for a cloudless night now!??  (14/09/2021) Matt Bowwn - Cornwall


  Bresser SCT T Adapter and T Thread Extensions
Very good focal reducer
  The product was delivered within 2 days and matched online details and my criteria. Using the camera attached to my scope, the focal reducer has enhanced the colours and sharpness of the visible image during daylight so all I need now is a clear sky at night! Thank you Harrisons  (13/09/2021) Robert - Bromley


  Universal Red Dot Finder for Telescopes
Happy, Nay extatic
  After years of struggling with a finder scope through which I could barely see the cross hairs at times I ordered one of these red dot finders, wow, so much easier and more accurate, Im over the moon with it.  (13/09/2021) Michelle - Norfolk


  Celestron PowerTank Lithium LT
Power tank by Celestron
  First of all, great service from Harrisons, easy to use web site, very competitive prices and super fast delivery times. This power tank is replacing the traditional lead acid battery power tank I have used for a while and it's a fraction of the size/weight and it can be attached to the tripod leg.  (12/09/2021) Ian - Kent


  M48 to T2 adapter
Just the job.
  This was exactly what I was looking for, to complete my imaging train. The service was prompt and delivery was on time.  (12/09/2021) Tony Bolder - Ramsgate


  Lunt Mini White Light 6x30 Solar Eclipse Binoculars
Rapid service & delivery.
  Goods ordered on the Saturday, arrived on the Wednesday. Goods as shown and advertised. Very pleased with the product and service. Thank you  (12/09/2021) Chris & Louise - Leicester


  Explore Scientific Eyepiece and Accessory Soft Case
Very Useful Storage Case
  Very nice case for storing eyepieces and accessories. The bag is soft but firm, and the interior dividers can be repositioned to accommodate various sizes. Delivery was really quick. Really happy overall!  (11/09/2021) Joe - Bristol


  SkyWatcher Deluxe Dielectric 90 Degree Star Diagonal 1.25 Inch
90 degree star diagonal
  Very well made, used it a few nights ago. Very good image. Good quality item. Delivered very quick and a good price.  (06/09/2021) ronald Couzens - Isle of wight


  Celestron Lithium PowerTank Pro
Great service & ideal solution to power HEQ5 Pro
  Ideal power pack for my HEQ5 Pro; lasts much longer than the lead battery I'd used previously. Great service from Harrison Telescopes- got a quick reply to my stock enquiry, & received next day after ordering.  (06/09/2021) Nick W - London


  Celestron EclipSmart 6 Inch SCT Solar Filter
Superb Piece of Kit
  Got this for my Nexstar 6 SLT. Fit's perfectly. Remeber to enable Sun viewing on handset if you want to track the Sun.  (06/09/2021) Andrew McLean - Newport Pagnell


  Baader VariLock 29 T-2 Extension
Nicely made thing that does what it does well.
  For fine tuning back focus this is one of the few things that provides 'infinite adjustment'; More convenient than spacers and shims. Well made and, despite the lack of any instructions, pretty straightforward to use. The ring sorts the backfocus (lock with tool).The allen screws sort rotation.  (05/09/2021) Geoff - Gloucestershire


Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony