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Harrison Telescopes Customer Feedback

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Recent Product Reviews from our Customers

Recent Product Reviews from our Customers

  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
It worked
  That's it...it worked, what more can I say. Oh yes...it was for a CGEM mount. Thank you so much   (06/12/2019) -


  Canon EOS T Ring
Quick delivery
  Great product and fast delivery   (06/12/2019) Olivia - Cornwall


  Celestron NexStar 4SE Mak T Adapter
Excellent product and service
  Excellent product and super quick delivery time. Used with my 4se with good results   (06/12/2019) Olivia - Cornwall


  Meade Compatible 12v Mains Power Supply
Meade power supply cable for Meade telescope.
  I'm always satisfied with the service I receive from you're company and always find you have a quick delivery service. Thank you once again for the service.   (06/12/2019) Robert Anderson - Paisley PA1 1GT UK


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Power cable for Celestron Telescopr
  I'm very satisfied with the service from the company, quick order and delivery, I always purchase from you're company for all my astronomical needs   (06/12/2019) Robert Anderson - Paisley PAY 1GT


  Celestron Red LED Torch
Great torch
  Great little torch, good brightness control, like the use of a lanyard   (06/12/2019) Ron cox - Great yarmouth


  SkyWatcher Star Discovery P150i WiFi Computerised Telescope
skywatcher discovery P150i Wifi
  just ordered this for xmas it arrived very quickly with both boxes together. as we live in remote Scotland that in itself is an achievement. we are very pleased with the quality but have wrapped it now for Xmas so will review the telescope after we open it, Can't wait, hope its clear skies over Xmas   (05/12/2019) S Milner - dg8 9AN


  OVL Light Pollution Filter 1.25 Inch
Blue filter
  Jeff k . Im fairly new to astronomy . And bought this filter to aid better observations.just waiting fo a clear sky to tri it out . Looks good quality and arrived promptly !!   (30/11/2019) Jeff knowles - Kent


  Celestron Case for NexStar SE 4/5/6 & 8 OTA
Perfect for my needs.
  I bought this for my Nexstar 8SE tube. It fits snugly inside the well-padded case. There is no room for the tripod/goto mount but I was aware of this before purchasing. The additional inner section is very handy for eyepieces and other bits and which also has it's own zip. Overall, I'm very happy.   (30/11/2019) Iain - Oldham


  SkyWatcher Startravel 120mm AZ3 Refractor Telescope
SkyWatcher Startravel 120mm AZ3 Refractor Telescop
  Telescope arrived very well packaged, it feels & looks of good quality. The cost difference between this scope and other lesser scopes makes this one real value. It looks great too. I'd thoroughly recommend Harrison's for their speedy & helpful service. I look forward to purchasing from them again   (29/11/2019) Janet O - Lingfield


  Celestron SCT T Adapter
perfect
  ideal for what I want. well made and fits perfectly.   (29/11/2019) -


  Explore Scientific Solarix Solar Filter Film A4
Works well, trust it's safety.
  Made quite a few solar covers from this 1 sheet. Supplied instructions, card for expected templates make for good ideas on construction. I used double sided sticky tape & PVA glue. 1st sheeting I've used, but very happy.   (23/11/2019) Phil - East Yorkshire, UK


  SkyWatcher Explorer 150PDS Newtonian Reflector OTA
Good value for dual photography/visual
  Bought this as an upgrade to my old 130mm Celestron. Good for the money, with a decent focuser. The first had a small bend in the spider vanes, but Harrisions had it replaced promptly. 4 stars as scope was not collimated, but managed to do that quite easily. Excellent service from Harrisons.   (22/11/2019) Nick B - Wirral
Our Reply: Many thanks, we would like to point out all Newtonians are collimated at the factory but more often than not will require collimation as part of normal routine maintenance especially after transportation.


  Celestron StarPointer Pro Finderscope
Great service
  Contacted co with enquiry,quick response bought replacement for the item we damaged Arrived very quickly   (22/11/2019) Jenny - West yorks


  Canon EOS T Ring
Perfect
  This company is a real professional company that cares for its customer. If theres a problem they fix it right away. If you have a question they answer right away. Its the best online shop that Ive have shopped with and I will definitely be a returning customer. Thank you for all your help.   (22/11/2019) Stuart frost - Lichfield


  Celestron Binocular Tripod Adapter
Celestron Binocular Adapter
  Sturdy and well engineered adapter, well worth the money. Prompt delivery as well.   (15/11/2019) Tony S - Surrey


  Feather Touch Red Led Astronomers Torch
Nice item swiftly despatched
  A good little torch and it's useful to have the colour of the beam demonstrated in the colour of the body. Excellent customer service and communication. Entirely satisfied with this product.   (15/11/2019) -


  SkyWatcher Star Adventurer Tripod
Good sturdy tripod
  Far better than the expensive photographic tripod that I had been using. Great match for my Star Adventurer Mini to use as a portable astrophotography platform with my Nikon D5600. Looking forward to taking it to the dark skies of the Canaries in December.   (09/11/2019) Barry Underwood - Warwick


  SkyWatcher SynScan USB to Serial Converter Cable
Use the right kit!
  Don't both with cheap USB to Serial cables. They'll link with the handset but won't do the full update and can leave you with a handset that doesn't work. Spend a bit more and get the correct cable for the job. Works on Window 10 and my handset was updated within minutes, simple plug'n'play.   (08/11/2019) Martin - Highlands


  Explore Scientific ASTRO R-LITE Red Torch
Great torch
  Really good little torch the modes are good and it's nice and comact   (08/11/2019) - Yorkshire


  Explore Scientific 2 Inch UHC Nebula Filter
Useful filter at a good price.
  I use this filter for imaging using my ZWO OSC. It is permanently on my imaging rig as it brings out detail in emission nebula but also works on LRGB targets, increasing the contrast without affecting the star colours. It also speeds up plate solving drastically.   (08/11/2019) MV - West Sussex


  Celestron AstroMaster Accessory Kit
Great product
  Very pleased with my purchase and look forward to buying from you again   (08/11/2019) Ron cox - Great yarmouth


  Celestron Advanced VX Equatorial Mount
New mount for a bit of Astrophotography
  Bought this an upgrade to my existing Alt/Az mount with the intention of doing some astrophotography. Ordered Saturday evening and arrived Tuesday. Good communication and updates from Harrison telescopes. Tripod and mount all look sturdy and well built. Straight forward to put together and setup.   (01/11/2019) Dave - Maidstone


  Celestron SkyMaster 8x56 Binoculars
Perfect
  I came across these particular binoculars in Canada, when I was on a boat trip with Jamies Whaling Station on Vancouver Island. I instantly found them comfortable (I wear specs) and the view was so clear and sharp. Harrisons have now delivered a pair to me with great efficiency. Excellent.   (01/11/2019) Eleanor Walker - BN13 1LF


  Celestron Travel Scope 70 Telescope
Great product
  I am totally new to astronomy, never had a telescope before, I was very pleased with this product, and found it easy to set up, I have already ordered a Barlow lens and light filter, after reading how useful they are, i look forward to upgrading as my knowledge improves.   (01/11/2019) Ron cox - Great yarmouth


Customer Feedback

Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony

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