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Harrison Telescopes Customer Feedback

We publish product and service reviews here to help customers new and old, we believe product reviews are an invaluable resource when deciding on important purchases, this section is updated daily.

Recent Product Reviews from our Customers

  SkyWatcher Star Discovery P150i WiFi Computerised Telescope
Excellent service
  Great service- telescope was delivered on time and was kept informed on what the delivery status was.  (02/08/2021) -


  Nikon T Ring
Perfect for Celestron Ultima 80
  Best price and fast response to my initial query, backed up with fast delivery, perfect match for my Celestron Ultima 80. Great service, will use Harrison Telescopes again.  (02/08/2021) Ian - Reading


  SkyWatcher Dual LED Astronomy Torch
Same again.
  Bought to replace my identical SkyWatcher one which recently gave up the ghost after many years use. May be a touch brighter this time, but if it's too bright on minimum I can always tape over one of the red and/or one of the white leds as needed.  (02/08/2021) RN - Warrington


  Fuji X T2 Adapter Ring
Xt3 Adaptor
  Great advice from Harrison telescopes. Arrived quickly, very well made and perfect fit for Skywatcher 127 to Fuji XT-3 camera body. Hoping to try my first astro picture of Saturn tonight! Highly recommended.  (01/08/2021) Karen - Northumberland


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Excellent power unit
  Very efficient service as arrived the following day. Provides a stable power supply for my eq3/5 SynScan goto fitted to my Vixen GPE mount which now works very well. Am highly delighted  (01/08/2021) Stephen - Sussex


  Helios Fine Brass 60700 60mm Telescope
Beautiful!
  Beautiful product.surpassed expectations. Constructed by 2 of us easily. Would highly recommend. Jill  (01/08/2021) Jill - North London


  Helios Apollo High Resolution 10.5x70 Observation Binoculars
Amazing!!
  At first was looking at getting the 15 X 70 ones, however they were out of stock. So I bought these ones and boom! I was amazed by the night sky, the difference you can see from the naked eye, was just staggering. The customer service was excellent, communication excellent,I will be purchasing again  (01/08/2021) Rob - Canterbury


  SkyWatcher EvoGuide 50ED 50mm ED Guidescope
Nice accompaniment to ED80 and outright scope
  I intended to buy this as a guide scope for my ED80 however decided to purchase the field flattener that can be purchased separately as it can be used as a wide field imaging scope in its own right. Looking forward to seeing what it can do but a very well finished instrument. Was delivered quick  (01/08/2021) Rob Frost - Tamworth


  Canon EOS T Ring
  Perfect fit for my Canon 7D. Excellent customer service with quick delivery and quick response to emails, very helpful.  (30/07/2021) Jane Ellis - Bury


  Celestron NexYZ 3 Axis Universal Smartphone Adapter
Great quality piece of kit
  Fantastic sturdy piece of kit. holds an iPhone X very solidly and it is easy to use the Z axis setting which is really the best bit about it as it ensure optimum imaging. Its a bit bulky to carry but worth it as it is so easy to use with the simple x-y and z adjustments. Highly recommended.  (29/07/2021) Nick - Isle of Wight


  Celestron Dielectric Star Diagonal 2 Inch
Great Kit and Great Service
  This is a well built and good looking Diagonal and, more importantly, a significant improvement over the original on my C8. The twist lock functionality is really good and makes changing eyepieces a piece of cake. Service was, as usual from Harrison's, excellent!  (27/07/2021) Ian - Surrey


  Helios 7x32 Ranger Close Focus Monocular
A gem of a close( and long) focusing monocular
  Harrisons are 5*. Bought for observing insects and flowers in close up. Optics are good with little or no aberrations across 90% FOV. Colours are natural. Best used at 1meter as DOF better. Easy to focus. Could split Epsilon Lyr double star. Could even observe Swifts on the wing too! Very versatile.  (27/07/2021) Trevor Morgan - Orpington


  SkyWatcher Dovetail L Bracket
DSLR mount for AZ GTI
  Best price on net when you include p&p. Arrived next day. Who could ask for more? I've had equally superb service from Harrison's before.  (25/07/2021) Brian - West Wales


  SkyTech CLS-CCD Canon EOS Clip Fit Filter
Great Filter
  I have had the full spectrum modification done on my Canon 800D, and this filter has made the difference from taking ok pictures of the nebulas and stars, to taking great pictures. Great price and filter arrived packaged well and in good time. I would definitely recommend Harrison Telescopes to you  (25/07/2021) Trevor Tear - Heybridge


  Celestron StarSense Explorer DX 6 Inch SCT Telescope
Good product, good service
  After a week time and skies have been limited but had good views of Jupiter and moons and Saturn's rings. The scope, mount and tripod are compact and light. The app looks exciting. See Astroblender on YouT for review of similar.The manual is ok but Harrisons helped with setup online. Great service.  (25/07/2021) Alan Gerrard - Sheffield


  SkyWatcher AZ-GTi WiFi GoTo Alt-Azimuth Mount and Tripod
great bit of kit
  I'd read that the tripod wasn't as good as it could be but I think it is fine. it doesn't wobble for more than 10 seconds after focussing and is a sturdy little tripod. The mount its self is easy to use and quite accurate after alignment. Very glad I got it.  (25/07/2021) Mike - North East


  Fuji X T2 Adapter Ring
Reevaluate nice product
  This is a great fit for my Fuji XT4 camera. The quality is excellent with no clack in the mount.  (25/07/2021) Nick - Isle of Wight


  Celestron SCT T Adapter
Perfect device for my camera
  Quality is good and price very reasonable. The fit is excellent.  (25/07/2021) Nick - Isle of Wight


  Helios Fine Brass Admiral Zoom Draw Telescope
Great product exemplary customer service
  Bought this online, had a query about delivery. They phoned me straight away assured me it would be in the post that day, arrived next day. What a contrast to Amazon. Product was very high quality and a perfect present. Thank you very much. Shop small is beautiful.  (25/07/2021) FionaMcLellan - Scotland


  SkyWatcher Star Discovery WiFi Computerised Mount
  Very pleased with this. Great service, delivery by reputable courier, very well packed. Will recommend and use again.  (25/07/2021) Mark K - Essex


  SkyWatcher SynScan WiFi Adapter
SKYWATCHER SYNSCAN WIFI ADAPTER
  Purchased from Harrison Telescopes and was very pleased that it arrived next day. Plugged it into my "EQ5 Goto Mount" and it worked perfectly right away. Great service from Harrison Telescopes and Skywatcher for the Synscan WIFi adapter.  (25/07/2021) Edward Bray - Plymouth


  Canon EOS T Ring
Good quality
  Made from aluminium fits perfectly my canon eos 750D  (25/07/2021) Arunas - London


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
  Does what I bought it for  (19/07/2021) William Maynard - Uk


  Celestron Astro Fi 6 Inch SCT Telescope
Positive
  Order arrived quickly, as described, only downside if any it's the finderscope not very helpful, will need to source a better option  (18/07/2021) Sul - Birmingham


  SkyWatcher Moon Filter 1.25 Inch
Great little filter
  Arrived next day. Excellent service.  (18/07/2021) KG - Lancashire


  Explore Scientific ASTRO R-LITE Red Torch
Great little torch
  Harrison Telescopes were brilliant. Ordered on Friday and arrived Saturday. Very helpful in assisting me with the torch.  (18/07/2021) -


  Canon EOS T Ring
Just what I needed
  We are looking to attempt some astrophotography and this fits perfectly on our Canon 450d. Let's hope we get some clear skies.  (12/07/2021) Nina - Exeter


  Canon EOS M Mirrorless T Ring
Perfect T-Ring for Canon EOS M6 Mk2
  I purchased this after having to return an item to Amazon that was not compatible. When I searched for a replacement, Harrison Telescopes came up with the details required and ordering and delivery was very timely (within a few days). Very happy with purchase!  (12/07/2021) Astro Bob - Kent


  Celestron - SkyWatcher Compatible 12v 5 Amp Mains Power Supply
Celestron - SkyWatcher Compatible 12v 5 Amp Mains
  Good Product . Arrived on time .  (12/07/2021) Martin - St Albans


  Celestron StarPointer Universal Red Dot Finder
Celestron StarPointer Universal Red Dot Finder
  Good product . Arrived on time  (12/07/2021) Martin - St Albanns


  Celestron Smartphone Camera Adapter
Easy to use and very rugged
  It doesnt take long to set it up each time, and Ive used it with various pieces of equipment. I was worried about whether it would be flimsy but its surprisingly rugged and reliable, and stays exactly where I set it. Its now one of my essential pieces of kit.  (12/07/2021) Tobias B. - Chesterfield, UK


  Baader AstroSolar A4 Solar Film
High quality but be careful
  High quality and works brilliantly. Read and understand the instructions beforehand, but it didnt take long to make filters for all of my optics with foil left over. Be careful of the protective paper slipping whilst preparing the foil and take the time to make sure its perfectly flat.  (12/07/2021) Tobias B. - Chesterfield, UK


  Celestron EclipSmart 6 Inch SCT Solar Filter
Solar filter
  Its is just like the Celestron front cover with a solar film for the centre.Fits the same as the cover great fit.I haven't used the Velcro as I don't think you need it it fits that well.Gives a nice colour in photographs to give better contrast in my opinion.Fast postage and delivery. Great Service.  (11/07/2021) Phillip Wain - Wakefield


  Bresser Classic 70/350 Refractor Telescope
Harrison telescopes are fantastic and very helpful
  I am new to astronomy and wanted a small telescope and this was ideal. I haven't been able to use it at night yet due to it being cloudy. It is a great little scope to use during the day as well as at night. Would definitely recommend the scope and Harrison Telescopes.  (11/07/2021) KG - Lancashire


  SkyWatcher 2x De-Luxe Achromatic Barlow Lens
Early days but does the job
  As is typical I've only had one chance to test this lens since it arrived but it did a fine job helping to give me excellent magnification on saturn and jupiter. Whilst no the best seeing conditions it delivered as good a view as I could have wished. Happy with my purchase.  (05/07/2021) -


  SkyWatcher SynScan WiFi Adapter
Great Wi-Fi adaptor has really made a difference
  This is a great adaptor and has made a really big difference it now means I can control my scope from my chair using stellarium planetarium app As an extra precaution I also bought a Wi-Fi booster which I think helps Really excellent service from Harrison's very quick post very happy!  (05/07/2021) Bryce - North east UK


  SkyWatcher Long Dovetail Bar
Best price on t'internet
  Best price fast delivery what's not to like  (04/07/2021) -


  Altair Lightwave 2x Flat Field Tele Extender Barlow
well engineered sharp image excellent value
  I bought this to extend the focal point of a new TS Optics guide scope to use with an erecting prism so that it matches my main scope set up. I had already experimented with another prism and a Televue 2.5 x Powermate. The Altair is better than the Televue so I now use the Altair on my main scope!  (04/07/2021) John - Somerset UK


  Altair GPCAM2 IMX224 Colour Guide / Imaging Camera
Great starter camera
  I found this camera easy to setup with clear instructions. primarily use as guide camera  (04/07/2021) -


  Helios 7x50 Naturesport Focus Free Binoculars
Naturesport focus free binoculars
  Great product, family members really pleased with them. Great service, easy to order and prompt delivery, thank you.  (02/07/2021) A Wallace - Essex


Customer Feedback


We are very proud of our customer feedback, here are some examples:

Hi Ed

You supplied a telescope to me, with hours to go before Christmas, for my husband's Christmas present. I've been meaning to write a review since then, and have finally carved out some time to do so! I'd be happy for you to add the following review to your website (with a 5 star rating!):

Despite being extremely busy, with only hours to go before closing for Christmas, Ed found time to give me some options and information about which telescope to buy for my husband for his Christmas present. Because I was so last minute I didn't expect to receive the 'scope in time, but it arrived the following day to the delight of my husband on Christmas morning. The scope itself is really well built and easy to set up even by novices and both my husband and son have been enjoying exploring the night sky… my son has even started an Astronomy GCSE. My husband had a few queries about linking his phone to the telescope and Ed was always willing to help, and sent links for further information. We even found a link to our local Astronomy group (Heaton Park in Manchester) through the Harrison Telescopes web site and have joined up. Very happy with the advice, the telescope itself, the service and the after care. I would highly recommend Harrison Telescopes to anyone looking to buy equipment for astronomy.

Best wishes

Sarah



I can only agree with other reviews regarding the fantastic customer service. I called to look into getting a new tripod/mount and explained the issue I had with my telescope set up and was given excellent advice on how to resolve it. It's good to know that there are still places that are still prepared to provide assistance when it's needed - They will be my first option when buying new equipment from now on

Iain Corkett



I have ordered several items from Harrison's and I have never been disappointed. An efficient and thoroughly excellent supplier of astronomical equipment. I would recommend them without hesitation.

Brian B Ritchie



Ted, hi
Many thanks for the advice, and the adapter received yesterday.
Perfect fit and a clear night to test the system! - everything worked as it should.
Regards,


SH Norfolk


Hi Ed,

Have to say a big thank you Ed for helping me make my scope purchase decision, your advice and guidance was invaluable and I am delighted with the outcome.

Having read some adverse comments about the red dot finder, on the contrary, I found it very easy to set up and use. Each to there own I guess

No doubt there will be further questions down the line and I am sure, and hope, purchases, but full praise has to be given up to this point in time for the excellent standard of service I received - Delighted


Kind regards

Chris


To all at harrison telescopes

Many thanks to all with the delivery of my new celestron cpc 9.25. After a few problems that arose had a very quick phone call and everything sorted with no problems at all and no hassle, it is an absolute pleasure that harrison telescopes make sure that customers come first before anything else and make sure that customer is always happy. I would like to say THANKS very much for excellent service and would highly recommend to anyone. Once again thanks

Regards

Paul D


Just a letter to thank you for your help and advice regarding the purchase of my (first) telescope. The erect image diagonal and moon filter arrived on Thursday (less than 24 hrs after ordering !) and the telescope arrived Friday lunchtime. Excellent !. Everything as it should be.
The telescope was a breeze to assemble, and the quality exceeded my expectations.
I have just come indoors after my first attempt at stargazing ! There was a lot of intermittent cloud early and mid evening, so I decided to try again a bit later. Around 10:45 the sky improved and I had my first view of the moon through a telescope. WOW.! Better than I could have imagined. Tracked and studied it for over an hour ! ! Then I focused on a bright object which had come into view. At first I thought that there was a fault in the eyepiece as there were four small bubble-like objects, one to the right, and three to the left of the light that I was looking at. Then I realised (as you probably have already!) that it was Jupiter. Fantastic. Found it by accident! Another hour tracking and studying. I then picked a few more random stars to study until my need for a mug of tea brought me back indoors.What a great first evening. And all of that with the 25mm eyepiece. Can't wait for Saturday night with the 9 mm.

Thanks again for your excellent service and input. I will,no doubt, contact you again when I need accessories etc.

Regards
David C M


Great service, I ordered the binoculars for a birthday gift and they arrived next day well packaged and would definitely recommend your company to friends...

Nigel C


It is exceedingly nice to be able to praise a firm's service.
This order was placed at 11:37 yesterday, your "Dispatched" email came through at 11:56, and the item was delivered by Royal Mail first thing this morning - under 24 hours from thought to deliverance!

Many many thanks and I can assure you I will be extremely happy recommending you and will also be using your services again.


Best regards

Stan


Thanks Harrisons
I,ve ordered two scopes multiple eyepieces and have received everything within twenty four to forty eight hours all well packaged and protected.
had difficulty with my meade ls and was even sent an sd card for free with the latest software!
this is why i return again and again to Harrisons well done its great to deal with such a professional company.


A. C


I cannot recall when I last felt the need to sing the praises of a company, but I need to do it with Harrison telescopes, and especially Ed. From the very first contact, I have received a first class service and as a novice to this hobby I have been guided step by step, on equipment and set up .
The customer service and care were second to none, speed of delivery amazing and troubleshooting invaluable.
I recommend this as a fantastic place to shop.
Yours gazing star ward


Dave Martin


Amazing service. The tripod arived today.

THANK YOU!

Really appreciate the service which exceeded my expectations.


Mark
(Bristol)


Ordered a SkyWatcher Startravel 120mm EQ3-2 Refractor Telescope on Monday evening, the order was processed and despatched on Tuesday and delivered to my specified delivery address on Wednesday.

The product was superbly packaged and with free delivery represents excellent value.

Thanks again for service second to none - I don't suppose you could arrange some clear nights for me????


Regards, Stuart


Many thanks for your efforts and speed of service.

The Celestron 6SE, NexImage and Dew Shield all arrived by carrier before
lunch time. The Power Supply by Royal Mail at 10.30am. Fantastic service
and much appreciated.

Has been assembled and now awaits my wife's return so we can both have a go
at aligning, this evening.

Regards


Brian


Dear Sir/Madam

Just a few lines to thank you for all your help and excellent service regarding Meade Autostar #497.


DW


Thanks very much, really appreciate the advice, especially so quickly and this late on a Saturday night. Brilliant service. I have ordered the rucksack from your site which is also a joy to use.

Please feel free to use this as a testimonial on the customer feedback page if you wish.

Thanks again.


Paul


Just a quick note to all at Harrison's - After searching high and low for a paypal retailer you were the only one who stocked the specialist eyepiece filters i was after . . . Sally was very helpful in giving me information and the items came promptly, well packaged and Free From Dust ( you would be surprised how many companies send you that for free . . . ) I'm sure i shall use this company for years to come !


James L



Sally, Thank you for the order below which I received today. It is always nice to deal with a company for whom customer relations are a priority, so no doubt I will put an order through you in the future.

Thank you again


Iain


Dear Harrison Telescopes,
Just a thank you for your advice on choosing my first telescope, I am very pleased with the new Sky-Watcher Explorer and will be in contact soon for more eyepieces!!


J D Suffolk


Just to say thank you for the telescope my husband is delighted.


Sally


Dear Ed,

just a quickie that I am clamping to you and your whole team - for a fast delivery = saving my back before I leave the country.

Everything went smooth and the item is so beautifuly packed!

Thank you ever so much.


Jakub


Hi!

Just wanted to say "thank you" for the excellent service - the filter arrived the next working day! Amazing service, so thanks again!

Kind regards, JW



Hi Ed

thankyou for sorting this out - the case arrived yesterday and the chap took the damaged one.

we appreciate your help with our order.....the measures of good customer service is with how companies sort it out when things arent quite right and you sorted this out very well......prompt replys and good communication

thank you and happy new year!


regards A & H



Good Afternoon,

SD Cards received. Many thanks for your prompt action in getting these to me. Very much appreciated and a great example of excellent customer service.

Best Rgds A



Hi Sally

That is very kind and generous of you. Have to say it is refreshing to deal with a retailer who clearly cares about their customers.

Steve R



Hi there
Eos T ring received today, just wanted to say great product, great price and thanks for a smooth quick transaction
All the best

Derek



Hi Ed thank you very much for the very prompt and quick delivery for the Lens cap, I think that the service you have given to me has been exceptional and I would certainly recommend your company to anybody,

K Baker



Hi,
I have purchased a telescope and lens kit from you, 2 separate transactions and want to applaud you for the superb service you have provided.
The price, speed of response, communication, packing and shipping are all 5 star
Will definitely deal with you again in the future
Thanks again


Tony